Items purchased from Lustful Olive can be returned for credit or exchange within 14 days of purchase only if they are in new, unused, and unopened condition and they must be in the original manufacturer package to qualify for credit or exchange.
All returns must be sent to Lustful Olive within 14 days from purchase date and must be sent at your responsibility via an insured courier. Lustful Olive bears no responsibility for lost returns. Returns must be sent in a sturdy, durable box and must be packaged to avoid breakage during transport/delivery. Returned products should arrive in good condition.
Insured and traceable returns can be sent to:
Lustful Olive.
300 Spectrum Center Drive
Suite 400-068
Irvine, CA 92618
Our store must be notified within 7 days of purchase if merchandise items you received was damaged or made defective during shipment. Lustful Olive reserves the right to replace damaged and/or defective items. In order to qualify for replacement, the original packaging and appropriate paperwork must be kept and returned to Lustful Olive via a prepaid return label sent to you by Lustful Olive. Defective and damaged items not claimed within 7 days of purchase will not be exchanged and credit will not be issued.
Returns will be processed within 7 business days excluding holidays.